Note: All our products are packaged and distributed from a facility with both cats and dogs.
SIZING
All products are unisex unless noted in the description.
Our products are a polyester blend to reduce shrinking in the wash and are shipped pre-shrunk. However, to limit our products from shrinking we suggest washing and drying on low settings.
ORDERS AND PAYMENTS
Once your order ships out, an email will be sent with your tracking information.
We accept Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Apple Pay.
This can happen with Visa and Mastercard Debit cards from banks. If this is occurring when checking out try this additional method:
At the shopping cart page select "Checkout with PayPal"(PayPal account not needed to check out). Then choose option "Pay with Debit or Credit Card." This workaround will bring you to a new checkout widow allowing you to enter your card info.
Please contact use as soon as possible so we can correct the order before it ships.
SHIPPING
Orders are shipped out twice per week on Mondays and Wednesdays before 3PM EST excluding holidays. Orders placed after hours or over the weekend will be shipped out on the next shipment day.
All United States purchases over $75 and international orders over $200 qualify for free shipping.
*US orders are all eligible for free shipping through December 2020.
United States: 2-6 business days.
Canada: 5-10 business days.
International: 7-21 business days on average (Countries such as Australia, New Zealand, and other similarly distant countries may take longer.)
**These shipping times are not guaranteed and can vary.**
Please be aware that customs fees vary per country and are outside our control. We are not responsible for any additional fees incurred on international orders.
We are unable to mark packages as gifts in order to avoid customs fees.
